Return, Refund and Exchange Policy
If you are not entirely satisfied with your purchase, we’re here to help. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. PLEASE KEEP THE RECEIPT.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Please ship your return via an insured trackable service as milaandstevie.com cannot be responsible for items lost in the mail.
If you would like to exchange your purchased item, you are responsible for paying the cost to ship the item back to us. We will process the exchange and pay the cost to ship the new item to you.